Privacy Policy

Introduction

Welcome to our website. We respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and your rights regarding your personal information when you shop and interact with our site.

This policy applies to all visitors, registered customers, and users of our online store. By accessing or using our website, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

We may collect the following information when you place an order, create an account, subscribe to newsletters, or contact customer support:

1. Contact information: Your name, email address, phone number, shipping address and billing address.

2. Order information: Products purchased, payment records, order history, delivery notes.

3. Technical data: IP address, browser type, device information, website access time, pages viewed, cookies and tracking data.

4. Communication data: Messages you send to us via email, contact forms or online chat.

We do not collect sensitive personal data such as race, religion, health information unless you voluntarily provide it.

How We Use Your Information

We use collected data for these purposes:

• Process, fulfill and deliver your orders, handle payments and after-sales support.

• Create and manage your customer account.

• Send order updates, delivery notifications and reply to your inquiries.

• Send marketing newsletters, promotions or new product announcements (only if you opt in).

• Improve our website, products, user experience and troubleshoot technical issues.

• Prevent fraud, secure our website and comply with legal obligations.

Cookies

Our website uses cookies to remember your preferences, keep your shopping cart active and analyze site traffic.

You can adjust your browser settings to refuse cookies, but some functions of the store may no longer work properly.

Sharing Your Personal Data

We will not sell your personal information to third parties for marketing purposes.

We may share necessary data only with trusted service providers to complete your purchase:

• Payment processors to handle secure checkout.

• Shipping carriers for delivery arrangement.

• Website hosting, technical support and email service providers.

We may also disclose data if required by law, court order or government regulation.

Data Storage

Your personal data will be stored only as long as needed:

• We keep order records for accounting, tax and after-sales requirements (usually several years).

• If you close your customer account, we will delete or anonymize your non-mandatory data, except records we must retain by law.

Your Rights

Depending on applicable local laws (GDPR, CCPA and other regional rules), you have the right to:

1. Request a copy of all personal data we hold about you.

2. Ask us to correct inaccurate information.

3. Request deletion of your personal data where legally permitted.

4. Withdraw your consent for marketing emails at any time (use the unsubscribe link in emails).

5. Object to or restrict certain data processing activities.

Contact us and we will respond within a reasonable timeframe.